How To Become a Successful PLI Agent
If you want to become a successful PLI agent, you can follow the 7 Tips to be Successful PLI Agent. Early death or living long, to cover both situations you need some strategy to secure both situations.
Postal life insurance (PLI) has provided the solution for the problems in terms of Endowment Assurance for early death and whole life assurance for long living life.
In both situations, the ultimate goal is to aware the customer prepare for any unexpected situation or a better life in case long life. So if you want to know how to become a successful PLI agent, here are 7 tips that every PLI agent should learn to be successful: –
7 Tips to be Successful PLI Agent:-
1. BETTER COMMUNICATION: LISTEN MORE, TALK LESS-
- One of the most important Communication Skills that we must learn before selling PLI policy is Listen More & Talk Less. There is a saying “Well Begun Is Half Done”.
- We must let the lead the discussion the proponent and find out the proponent’s needs, their family needs, their family concerns, future planning, goals for their children, and their priorities in life
2. DON’T SELL POLICY, PROVIDE NEED AND GAOL BASE SOLUTIONS: –
- Firstly, understand what the proponent really wants and try to provide a need and goal-based solution linked with PLI plans instead of directly explaining your plans. Such as child education requirements, marriage expanse, or retirement planning.
- This way you can keep your proponent in discussion and will provide a better solution for their goal or need-based financial planning.
- Agents are much more focused on selling their PLI Policy to customers instead of resolving the problems of the proponent and providing solutions to goal-based planning.
- An Agent will only be able to do this successfully if he understands the proponent’s needs and gaol prudently.
3. HIGHLIGHT UNIQUE SELLING POINTS (USPS)
- Instead of focusing on the other factors of PLI policy, first highlight the exclusive features of your PLI product and how having your product will help the proponent in their needs and goal achievements.
- For example, explain how this PLI policy will take care of their family expenses in case of any misfortune or how in the long run the maturity value of their whole life plan having the highest bonus will be benefitted to their life in old age.
- Be sure to proponent gaol base need and solution at the center of the conversation.
4. LEAVE SOMETHING TO RECALL YOU
- Insurance Plans in PLI occasionally require more than one visit for sales closing as families will need to check their options, discuss with family members, and put more thought into their final decision.
- Always leave specific product literature/pamphlets/brochures with the proponent along with your agency card, in case of any queries and other terms and conditions of the product to discuss with you.
5. PRESENT WITH CONFIDENCE: –
- Explain the all features of the plan of PLI. Find a suitable product as per the goal base need and suitable risk coverage of the proponent.
- Explain all the terms and conditions of the product. Ascertain the financial eligibility of the proponent and the most suitable and premium payment capacity plan should be offered.
6. DEEPLY KNOWLEDGE OF PLI PRODUCTS AND AFTER-SALE SERVICE PROCESS: –
- Always grow the knowledge of the PLI products before explaining the product to the proponent.
- A training session and certification from III must be obtained to boost confidence. Knowledge of the Post Office Life Insurance Rule and SANKALAN compilation must be studied thoroughly.
- Premium calculation charts, proposal forms, and after-sales service forms should be available always in your pockets as well as online.
6. PROVIDE BETTER AFTER-SALE SERVICE
- Your job is not done on selling the policy to insurant. Moreover, your work started after selling the policy to the customer, always keep in touch with the insurant, and send him occasional messages/wishes/ premium payment reminders.
- Always keep ready to provide after-sales service like loan requests, address change requests, policy change requests, etc. This type of service helps in getting more referrals from existing customers.
- Always keep a database of your customers and keep updating the same. Inspire the customer to pay the premium online to avoid any default in premium payment.
- Reminder customer timely for money back due, maturity claim due. Help them in their family claim settlement process.
- PLI agent portal is another online tool to check your business, and customer database. Log in to the PLI Agent portal from time to time for updates.
7. SET GOALS AND DEADLINES
- Always set monthly goals. If you will decide on your goal then you will be self-driven to accomplish a goal.
- Always start with a small goal. Keep the knowledge of the product of the other competitor in the market in case customers have any compassion for them.
- Instead of expecting a 100% close rate, aim to increase your sales by proper follow-up with your proponent. Focus on increasing the sales every month and the yearly target must be achieved for the continuation of the agency.
- Always keep aware yourself of the latest circulars issued by the PLI. Always follow the code of conduct of the agency. A lot of material is available on YouTube and the net regarding PLI.
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